Frequently Asked Questions
Everything you need to know about your Mayway Herbs orders.
What is your return policy for apparel?
We offer a 30-day return policy for all unworn and unwashed items with original tags attached. Please note that custom-made pieces are final sale.
How long does shipping typically take?
Standard shipping usually takes 5-7 business days within the continental United States. Express shipping options are available at checkout if you need your items sooner.
How can I track my order?
Once your order has shipped, you will receive an email notification containing a tracking number and a link to the carrier's website to monitor your delivery.
Do you offer international shipping?
Yes, we ship to over 50 countries worldwide. International delivery times and shipping costs vary by location and will be calculated at checkout.
What payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital payment options like PayPal, Apple Pay, and Google Pay.
How do I know which size to order?
Each product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit.